Hi Gil,
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi Gil,
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hello,
A link to the recording is attached
https://www.loom.com/share/bdd35402d1ec4580b7f7afc18d7f876a
Product url
Hi Gil,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Login details are attached
https://www.tikco.co.il/wp-admin/
getwooplugins
lX7(hUD*jIifKBM3$D3&dHdv
Thank you
Hi Gil,
I tried to investigate the issue on your site but there are some limitations.
It seems that the health-check plugin does not work on your site.
It will be better if you can manage a staging copy of your site (we need to run a plugin compatibility test).
I will wait for your response.
Thank You
Hi,
staging :
https://wordpress-736983-3084275.cloudwaysapps.com/wp-admin/
same user and password
getwooplugins
lX7(hUD*jIifKBM3$D3&dHdv
Thank you
Hey,
there is progress?
Hi Gil,
Sorry for the late response. I was able to find the issue.
https://www.loom.com/share/25ffdbefd25946be82b111d70ba040e3
It seems like the Debloat plugin is causing the issue.
Please check your site now.
Thank You
Thank you
Hi Gil,
You are always welcome.
Is there anything else we can do for you now?
Thank You
Main image and thumbnails are out of sync
gil halfon
Hello,
When selecting a small gallery image the main image displays an incorrect image.
I would appreciate your help