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Out of stock swatches on archive/shop page not displayed correctly

Jens Eickhoff

Hi,

since my last update the out of stock variations are not shown properly on the archive/shop page anymore. It looks like all swatches are available, even if some are out of stock. Furthermore the image is not changing anymore, when clicking on a variation. Before the update it was all OK.

Screenshot 2022-11-27 152455 - archiv page.png

When opening a product page, everything seems to be working fine, as always used to.

Screenshot 2022-11-27 152523-product page.png

Hakik Zaman

Hi Jens,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Jens Eickhoff

Hi,

I was able to figure out, which plugins causes the iusse. Actually there were two issues:
1) Autoptimize (js to be excluded)
2) EWWW Image Optimizer => Picture WebP Rewriting (disabled)

It looks like it is solved. However I also saw it on the mobile to be still there.

Hakik Zaman

Hi Jens,

Glad to know it is resolved.

Please clear your cache and try it again using mobile.

Thank You