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Hide Products not working

I’m not sure when it stopped working, but my site will not hide out of stock options anymore. I have the pro version and I have ensured that the option is selected.

Rezwan Shiblu

Hi there,

Thanks for reaching us.

Do you mean hide out of stock option is selected on your variation swatches plugin setting but it’s not working properly in the front end?

Are you using an updated version of the swatches plugin(2.0.13) on your site?

If you are already using the latest version, Please follow the below steps –

1. Could you enable the default theme of WooCommerce, Storefront, and check if it is happening there or not?

2. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and our Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the above things do not help, add your site login details in the site login details area. I’ll check what’s happening there. You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!
Thank you