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Variation Swatches not working

Mon B

Hello, I’m using your 2 plugins Variation Swatches and Additional Variation Images Gallery but there is something wrong when I click on the variation swatch the images don’t change.

The moment I deactivate the Additional Variation Images Gallery plugin it works again.

Could you help me solve this issue?

Thanks

 

Hakik Zaman

Hi Monica,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce, Additional Variation Images Gallery, and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this. https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Mon B

Thanks for your quick reply.

I figured it out and it’s Elementor Pro that’s clashing with your plugin.

Is there a way to resolve it?

Hakik Zaman

Hi Monica,

Please make sure you are using two gallery widgets or not.

For example, sometimes one gallery is used for desktop and another for mobile.

If you did this, please try to use any one gallery widget to avoid unexpected behavior.

Thank You

Mon B

Hi Hakik, thanks the problem has been resolved.