Hi Madison,
Thanks for reaching us.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you.
Variation Swatches Help
Madison Hansen
Hi, I wasn’t given a license number in my invoice so I’m not sure what that means. I just purchased the VS pro plugin but I have no access to the pro enhancements. I need to be able t0 create a variation dropdown, add extra images per product variation and add URL’s to product variations. Please let me know how to proceed. Here is my order number
Order #123872
and my ID #
#123873