Hi there,
Thanks for reaching us.
Did you follow these instructions – https://getwooplugins.com/documentation/woocommerce-variation-swatches/#how-to-enable-color-swatches ?
If already followed the above guidelines, could you enable the default theme of WooCommerce, Storefront, and check if it is happening there or not?
Looking forward to hearing from you.
Thank you.
Hi,
Thanks for the quick reply
I just tried it in a development version of our website with the storefront theme and it doesn’t work, this is the url https://lanuevaterapia.suwebso.es/polo-mujer/
Thank you
Hi LNT Método,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi Rezwan
Sorry, I am not authorized to give you access.
Do you have any idea how I could try to figure out the problem?
Thank you very much
Hi LNT Método,
What are the current versions of our swatches plugins on your site?
Please send a screenshot of your settings of this section.
Thank You
Hi Golam
Sorry for the delay in answering.
Now if it works with that configuration, thank you very much!
Best regards
Hi LNT Método,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Can I close the ticket now?
Thank You
change image when selecting color
La Nueva Terapia Solutions, S. L.
Hi
The change of image does not work for me when selecting a color on the product page as you can see in this example https://www.lanuevaterapia.com/polo-mujer/
I have the latest version of wordpress and woocommerce, the theme is Bridge, https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054
I don’t know if I am missing something in the configuration.
I would appreciate your help as it is important.
Thank you very much and greetings