Hi Berit,
Thanks for reaching out to us. We are sorry for your inconvenience. We have added some major changes.
Please download the latest (v2.0.12) Swatches PRO version and use it with the latest Swatches Free version (v2.0.12).
Then check whether your reported issue has been fixed or not.
Note: Before updating the free version please deactivate the pro version first. Then update the pro version manually and activate the pro version.
Thank You
Hi Berit,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
All is ok. I followed your description. All is now actual: Pro and Free and the best: All is functionally and view perfect. All is done! Thank you so much for your fast help! Berit
Hi Berit,
Glad to know it was helpful. 🙂
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Broken website after last update, Error
Berit Brandt
Hi,
my website design broken after last update. The Products are left and the Kategorie not able to load the products. I deactivated the plugin and all is ok.
Thanks for reply,
Regards
Berit.