I just restored yesterday’s version of my site.
I desactivate the plugin waiting for your response.
Please answer back because it affects my sales.
Thank you for your response
Hi Lucie,
Thanks for reaching out to us. We are sorry for your inconvenience. We have added some major changes.
Please download the latest (v2.0.12) Swatches PRO version and use it with the latest Swatches Free version (v2.0.12).
Then check whether your reported issue has been fixed or not.
Note: Before updating the free version please deactivate the pro version first. Then update the pro version manually and activate the pro version.
Thank You
I disabled the plugin and downloaded the latest version you sent me.
Unfortunately I don’t understand how to manually inject the zip file into my dashboard.
Could you help me please ?
Hi Lucie,
Perform a manual update like this: https://www.youtube.com/watch?v=anzv8IsiP2o
If you find this difficult, will you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi Golam,
Everything went well. The site is working normally again.
Thank you very much for your responsiveness !
Lucie
Just a question, I have this message on top of my dashboard : ”
Variation Swatches for WooCommerce – Pro is an add-on of Variation Swatches for WooCommerce
”
Do I have to re-activate Variation Swatches for Woocommerce (the “classic” one ?) ?
Hi Lucie,
Yes, the premium module works on top of the basic/classic plugin.
You need to keep both of them active.
Is there anything else we can do for you?
Thank You
Hi Golam,
My site is down again.
I’m desperate.
Hi Lucie,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
ERROR ON LINE 131 Variation Swatches for WooCommerce – Pro ».
Lucie HELOT
Hi,
My site is down because of Variaton Swatches since last night.
Here is my configuration :
WordPress version 6.0.3
Thème actif : Melania Child (version 1.1)
Extension actuelle : Variation Swatches for WooCommerce – Pro (version 2.0.10)
PHP version 8.0.12
Error details :
Détails de l’erreur
======================
Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 131 du fichier /home/lalutotakc/www/wp-content/plugins/woo-variation-swatches-pro/includes/class-woo-variation-swatches-pro-product-page.php. Message d’erreur : Declaration of Woo_Variation_Swatches_Pro_Product_Page::get_item_css_classes($data) must be compatible with Woo_Variation_Swatches_Product_Page::get_item_css_classes($data, $attribute_type, $variation_data = [])
I have no idea of how fixing it.
Please help me quickly !!
Regards,
Lucie