fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

100% CPU on the server

Asaf Moraz

Hi.

We are running 100% CPU on the server and after opening a support ticket on cloudways they said:

The server is loaded as the site www.mommyshop.co.il is getting a huge number of hits from woo-variation-swatches plugin.

flameshot_screenshot

Hope you can help.

Thanks,

Asaf.

Rezwan Shiblu

Hi Asaf,

Thanks for reaching us.

Could you please reproduce your issue on your site with a screen recording by using this recording tool – https://www.loom.com/ ?

And please give us temporary admin access to your site. We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you.

Asaf Moraz

Thanks for your reply.

Ok, i’ve added the username, password and site adress on the ticket.

Please let me know if you find the problem.

Thanks,
Asaf.

Rezwan Shiblu

Hi there,

I am unable to access your staging site.

Please check this screenshot – https://prnt.sc/3-jCRwJMVFos

1. Kindly reproduce your issue on your staging/main site with a screen recording by using this recording tool – https://www.loom.com/

2. And please send me the exact product link where you are getting more server requests so I may check it.

Looking forward to hearing from you.

Thanks.

Asaf Moraz

Sorry, it tooks some time untill you replied and i mistakely deleted it.

I’ve edited the ticket details, now you can log in and check it for us.

Thanks a lot,

Asaf.

Rezwan Shiblu

Hi there,

Kindly reproduce your issue on your staging site and send me a screen recording of the issue by using this recording tool – https://www.loom.com/ 

Also, please share the exact product link.

Thanks.