Hi Matt,
I have checked your site and everything looked okay.
You had an older version of our plugin.
Is the problem happening for any specific products?
Thank You
I was looking further and I realize that it happens when the size and color are not selected by default (sometimes when a product page is opened the variants are selected), and once I select size and then color the issue happens.
Far as I tested I have found the problem both on mobile and desktop, there’s not a specific category.
Hope you can Help Golam 🙂
Hi Matt,
Please try deselecting the selected attribute by clicking on it like the video below:
https://www.loom.com/share/9058134ece50426a8adcd39252474d50
Let me know if this helps.
Thank You
well no, it doesn’t work
Hi Matt,
Everything works fine on our end.
https://www.loom.com/share/d97d1ac4f1274f58b65b5c2ac2275bed
Did you try clearing the cache or the incognito mode of your browser?
This can be a caching issue.
We will wait for your feedback.
Thank You
Issue With Variable Products
Matt Spano
Hello,
I’m facing some troubles when I select on the product page the size and the color, it says that the combination isn’t available, but I have it in my stock.
Please, check the video in the link below
https://we.tl/t-oAW6As3PWi