fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Hi, i have a issue with the swatches plugin in my store. Page loads are more than 10sec when the plugin is activated. Plus, the “hide out of stock” option do not work. Yes it is seted correctly in woocommerce. Everything was working properly before a major update of the plugin a couple months ago.

Golam Kibria

Hi Véronique,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Golam Kibria

Hi Véronique,

Please check your site now.

I have added a code snippet to your site and the hide-out-of-stock option should work well.

For the loading issue, here is what I have found.

Please try to optimize these images.

I will wait for your feedback.

Thank You