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Plugin brakes product page design

Gena Tatur

Hello,

Connecting the plugin to a product breaks the template design and hides most of the content.

I haven’t even gotten the chance to set up anything in the plugin, it is straight away buggy.

This is the product with the broken design:
https://greenart-ltd.com/product/%d7%90%d7%95%d7%92

What might be the issue?

Rezwan Shiblu

Hi there,

Thanks for reaching us. It should not happen.

Could you tell me which version of the swatches plugin you are using and what is the version of your woocommerce and WordPress and PHP?

In that situation, to find the conflict issue, you can run a theme compatibility check by following these steps:

Step-1: Please install and activate the storefront theme (https://goettigclothing.com/wp-admin/theme-install.php?search=storefront) for short time.
Step-2: See if the problem persists. If the issue is resolved, you can tell Flatsome theme might be the reason for this conflict.

Note: Please get in touch with your Flatsome theme support if you detect a theme issue.

And if the theme conflict check does not help then you can run a plugin compatibility check by following these steps:

Step-1: Deactivate all of your additional plugins except the WooCommerce Variation Swatches and WooCommerce Plugin.
Step-2: See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this conflict by activating your additional plugins one by one.

Looking forward to hearing from you.

Gena Tatur

Hi Rezwan,

Looks like when I updated the wp version it fixed it.

Sorry for the loss of your time, it’s weird that I haven’t tried doing it in the first place.

Thank you.

Rezwan Shiblu

You are welcome.