Hi Julian,
Thanks for reaching us.
Please send me your site login details in the site login details area. I’ll check what’s happening there. You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
hello! I added my admin username and password already in the ticket….. I filled all the data like it showed in the video you sent me
Hi Julian.
I have checked your site and noticed that this issue is caused not for our plugin.
Cookie and Consent Solution for the GDPR & ePrivacy plugin doing conflict.
Please check this screen recording for better understanding – https://www.loom.com/share/926700c49558426d80b182b1f8bbf7d6
Please contact your plugin author regarding this issue.
Thank you.
wow! this is crazy…. thank you so much for finding the problem! I will get in touch with the plugin author and then I hope I can fix it…..
You are welcome.
Too many big product images
Julian Moosbauer
hello, I have the problem when I add an additional variation gallery image that it shows in the big size. Same size like my normal product pictures. I changed all settings but none of the settings changes this problem….
i had installed the variations swatches for WooCommerce plugin too and I thought maybe this is the problem so I deactivated it but the problem is still there….
update: when I go to design, customize and then look for settings I don’t find any settings. but when I see the preview in the astra preview there then the whole product pictures are shown normal.
when I go and visit my website as “guest” everything is previewed like a chaos…..