Hi Cindy,
Thanks for reaching out to us.
Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.
If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.
Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.
Hope to hear from you soon!
Thank you
Extra variation images gallery not showing
Cindy Bride-Grangeot
Hi there,
Sorry to bother you, I’ve got an issue with variation images that are not all showing when I select product variations on my product page.
For example: https://kilometrezero.eu/produit/casque-poc-omne-air-mips/
I uploaded 3 variations images but when i select a color variation, I only see the main variation image and the gallery images (for the wrong color).
Could you please let me know how to fix this?
Thank you very much for your precious help,
Cindy