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Slow loading when activate the plugin

Fernanda Sibilia

Hello, I’ve a serious problem when activate the plugin.
The page load is truncated when trying to load some color variation.

I’ve try deactivating others plugins, but the only one who truncate the loading is Variation Swatches.

Need to solve that because is the final step to go to production and I’m fight with that all over this week.

With the plugin activated
https://drive.google.com/file/d/178I71f_lCfYv_hkc3-EWrRVpcUuRh6gu/view?usp=sharing

With the plugin deactivated:
https://drive.google.com/file/d/1ViKz-yzGV8XEqEtvF3AcXouKmuq4HbJw/view?usp=sharing

Hakik Zaman

Hi Fernanda,

Thanks for reaching out to us. Your server is taking a long time to load even on the login page and dashboard-

https://prnt.sc/tv9z68QX1jAS

https://prnt.sc/vVabsjBsX6ie

Could you please contact your hosting provider? Did you temporarily disable the WP Rocket for a test?

Thank You

Fernanda Sibilia

Helo, I desabled WP Rocket now, but if you need it, you could do this and more, no problem.
But I try with others cache plugins like WP Supér Cache, JetPack and the problem with your plugin is the same.

About slow loading in the admin, it’s true, it’s very slow, in my case not so slow than you, but is lowly. In the mean wile, I will contact the support to know if have any problem with the server.

 

Thanks

 

Fernanda Sibilia

Hi there, could you check the problem? I’m talked with the server to optimize and they do some changes on it. It’s works better. But the problem with your plugin is for others reason probably.
I need to solve it soon please.
Thanks again

Hakik Zaman

Hi Fernanda,

From our inspection your server is slow.

BTW, I could not access your login page- https://prnt.sc/Nnz_jWtelAeB

Thank You

Fernanda Sibilia

I can login and see all the admin. Maybe was a temporary problem.

I uploaded an old version of the plugin to do some prubes and work much better than the new version, in fact don’t trunc the loading process.

Fernanda Sibilia

The slow admin problem is completely solved.

Please, could you check the problem with the plugin now? When the last version is activate, the loading of variations in the site is very slow and disappear some product images in pages like https://sibilia-accs.com/2022/categoria-producto/jewelry-es-2/

This problem don’t exist if I activate and old version of Variation Swatches For WooCommerce

Now the old version is activated. But in the okugins tab You have the new version to do several tests.

I paid for this plugin and I want it to work well with the last version.

Hakik Zaman

Hi Fernanda,

The link you provided was loaded in 1.78 seconds from my side: https://prnt.sc/Z7oM-XmXT1LM

We are using locale to store swatches data. So, if a user hits your URL it will hit your server once, and for the next 1-hour, swatches data will be served from the locale.

Thank You