Disabled Attribute Style: Hide – not working

Hi Ralf,

Thanks for reaching out to us. Can you please give us an exact product link to check?

Hope to hear from you soon!

Thank You

Hi Ralf,

Sorry for your inconvenience. You have more than 30 variations for the product.

With our basic/free version the diable attribute style: hide will work for (up to 30 variations).

For more than 30 variations you need the Pro version of this plugin.

Thank You

Hi Ralf,

Please add the below code using the Code Snippet plugin:

add_filter( 'woo_variation_swatches_global_ajax_variation_threshold_max', 'woo_variation_swatches_global_ajax_variation_threshold_max_edit', 10, 2 );
function woo_variation_swatches_global_ajax_variation_threshold_max_edit( $size, $product ){
return 1200;
}

Then let me know if it resolves your issue or not.

Thank You

Hi Ralf,

Yes, you can use it inside the functions.php. But in that case, we suggest using a child theme.

Because, if you make changes in the parent theme it can be lost because of the theme update.

Thank You

Hi Ralf,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Hi Ralf,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin compatibility check doesn’t help try to switch to a default theme of WordPress. Because from our inspection you are using your custom theme.

Note: To test the above I will suggest using a staging site. You can create a staging site using the WPStaging plugin.

Looking forward to hearing from you soon.

Thank you

Hi Ralf,

Will you help us to recreate/replicate your issue for one product on our staging site?

I will create a staging site for you and will add the necessary plugins.

Please let me know your thought.

Thank You

Hi Ralf,

It’s a staging site, please login here and setup your theme. And try to replicate your issue here for one product.

https://wptestbox.com/119555/wp-admin

Username: admin

Password: demo

Note: I have added the necessary plugins and sample products for you.

So that I can send this to our development team to check it for you.

Thanks in advance for your co-operation.

Hi Ralf,

I have refreshed the staging. Please try to replicate it now.

Hope to hear from you soon!

Thank You

Hi Ralf,

I think Variation Swatches Pro is disabled on both this and this site.

So I couldn’t check what you described. Can you please enable it to check?

BTW, it would be great if you record the issue using a tool like- https://useloom.com

Hope to hear from you soon!

Thank You

Hi Ralf,

I have tried to replicate the issue on our testing server by using [product_page id="12"]

But everything is working fine from our side. You can check this- https://wptestbox.com/119555/

Will you please check and let me know if I missed anything on our staging site? The credentials are the same and will be found here- https://getwooplugins.com/ticket/119555/#comment-332812

Thank You

Hi Ralf,

Thanks for replicating the issue on our side. I am forwarding this issue to our development team.

Please give us some time to check. I will get back to you once I get any information regarding this.

Thanks in advance for your patience.

Hi Ralf,

Did you configure your browser for some special reason?

JavaScript should be enabled by default in modern browsers.

Please try it on a different PC. We didn’t face this issue from others.

Thank You