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SECOND IMAGES NOT SHOWING WHEN YOU HOVER ON A PRODUCT

Kostas Dedes

Every product that uses the variations, it does not show the second photo when you hover it.
Check the products bellow that use color variations and then the ones that don’t. You can not hover any product with variations and get it to show you the second photo. This happens to any category.
https://www.statusdesign.gr/product-category/mpanio/%ce%b5%cf%80%ce%b9%cf%84%cf%81%ce%b1%cf%80%ce%b5%ce%b6%ce%b9%ce%bf%ce%b9-%ce%bd%ce%b9%cf%80%cf%84%ce%b7%cf%81%ce%b5%cf%83/
Please this important for us and it is going since the beginning of the summer after on of the plugins updates.
Thank you.

Rezwan Shiblu

Hi Kostas,

Thanks for reaching out to us. The issue has been resolved. Now, hovering over a color attribute will change the variation images. I’ve made some adjustments to the swatches settings in the special attributes tab (https://prnt.sc/vsBeJURuj-GF)

Please check your website and let us know.

Thank you.

Kostas Dedes

Hello. Thank you for your answer but this is not what we wanted. This is not our problem.

The problem is that when you hover on a product, the second image in the gallery should appear in the archive page. All the products that have variations do not do that. They stuck and only show the main product image.

Click bellow and try to put your cursor over a product with some color variations. And then try to put the cursor over a product without variations. The product that has variations does not show the second image. This is the problem.

https://www.statusdesign.gr/product-category/mpanio/%ce%b5%cf%80%ce%b9%cf%84%cf%81%ce%b1%cf%80%ce%b5%ce%b6%ce%b9%ce%bf%ce%b9-%ce%bd%ce%b9%cf%80%cf%84%ce%b7%cf%81%ce%b5%cf%83/page/2/

What you did was to make it show the variation images when you hover on some variation. This is nice, but there is no deselect option. If I click on the variation it gets me into the product. We do not want that.

Rezwan Shiblu

What you did was to make it show the variation images when you hover on some variation. This is nice, but there is no deselect option.

Please check this screen recording- https://www.loom.com/share/8b0fa23b663140a899b577240e465580

Click bellow and try to put your cursor over a product with some color variations. And then try to put the cursor over a product without variations. The product that has variations does not show the second image. This is the problem.

This issue is not caused by our plugin.

 

Kostas Dedes

When the page finishes loading, none of the products that use variation swathes can display the second image that they have in the gallery when you hover on them. Only the products without the variation swatches can display the second image when you hover. Have a look in the bellow video.

https://www.loom.com/share/ec9598727ebc4935810acc52ca57363c

This started after an update of the plugin early in the summer.

Rezwan Shiblu

https://www.loom.com/share/ec9598727ebc4935810acc52ca57363c

I have looked at your screen recording as well as your website. This issue occurred not for our plugin and it’s not our plugin feature/bug. I think this issue arises from different sides.

However, you can run a plugin conflict check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Let me know if you need any further assistance.