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Variation swatches showing product images

VREJ GREGORIAN

The color swatches for this product are showing tiny versions of the images for each individual variation instead of the color swatch:

https://www.tuxedosonline.com/modavest.html/

Many other products seem to be working as normal but some products have suddenly started to look like this. Some other examples:

https://www.tuxedosonline.com/vpaisleynolapel.html/

https://www.tuxedosonline.com/tallvest.html/

That last product has the word “black” instead of the colors swatch.

Golam Kibria

Hi VREJ,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this. https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

VREJ GREGORIAN

Hi

I have a lot of plugins and can’t imagine disabling all of them to test.  I created a new login for you with the email

[email protected]

Can you please login and see if you can figure this out?

Vrej

Golam Kibria

Hi VREJ,

I can perform the test for you and it would be great if you could manage a staging copy of your site.

Anyway, can you share the username and password here? I don’t have direct access to that email.

BTW, will you please check if you have configured the color attributes properly?

This is how they work: https://www.youtube.com/watch?v=UdIOadZzQhs&ab_channel=GetWooPlugins

We have an option to convert the default dropdown to an image type attribute and it must be taking effect on your store.

I will wait for your response.

Thank You