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Variation images not working again

Vladimir Alvarez

Hello,

Every time there is an update I’m afraid to do it because lately your updates break the functionality. I hope you are aware that your latest update does not show variation images at all. It’s not working in both of my websites and it was working before. Here is an example: https://nileon.com/product/genie-flex-task-chair-via-seating/

 

 

Hakik Zaman

Hi Vladimir,

Thank you for reaching out to us. From my inspection, you have another gallery plugin, here is a screenshot- https://prnt.sc/QQF3SgY78u44.

Keep in mind that, you can’t use two gallery scripts on the same site.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and Additional Variation Images Gallery Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Vladimir Alvarez

I have reached out to Brainstorm Astra Theme and see if it is their fault and how to fix this. I’ll let you know.

 

Thank you

Vladimir Alvarez

It was the Astra theme…

Here is what they recommended if someone else asks:

You can use the following filter to disable the gallery. Just add the following filter in the functions.php file of your child theme:
add_filter( ‘astra_addon_override_single_product_layout’, ‘__return_false’ );

Thank you