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Variation Swatches for WooCommerce

Matt Borgman

Hello,

I’m having trouble with Variation swatches for WooCommerce. If I update to 2.0 or above and go to a variable product page I am unable to select a variation and add to cart. So far I have just been not updating but sometimes the plugin seems to update automatically and this causes issues when clients email to say customers are unable to add to cart.

I am using Storefront theme and WordPress Multisite setup.

 

 

Rezwan Shiblu

Hi Matt,

We are sorry to hear that you are experiencing trouble with variation swatches for WooCommerce. Did you try version 2.0.9?

Looking forward to hearing from you.

Thank you.

Matt Borgman

Yes, every version 2.0 and above has caused this issue for us.

Rezwan Shiblu

Hi Matt,

We have checked from end and its working.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Let us know once you’ve completed those steps.

 

Matt Borgman

When you say you’ve checked from your end and it’s working what do you mean?
Currently we have the old version installed so it would be working.

 

Rezwan Shiblu

Yes, I have noticed that you are using an older version. And I have checked my local test site (version 2.o.9) to ensure that all functions are operational.

And since you mentioned that all of the above 2.0 versions are problematic, I suggested you to run a plugin conflict check on your site by following the procedures in the previous response.

Let us know once you’ve completed those steps with version 2.0.9