Hi,
Waiting for your response…….!
Regards
Sagar
Public
Ticket #118992
Hi Sagar,
Thanks for reaching out to us.
Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.
If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.
Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.
Hope to hear from you soon!
Thank you
Hi Hakik,
Thanks for your reply.
Pl. check the attached screenshot, I have already enabled ‘default woocommerce product gallery. Still I am facing issue. Could you pl log into my admin panel and fix the same. I am completely exhausted handling this issue.
Will surely appreciate your help.
Thanks in advance.
Regards
Hi Hakik,
Thanks for your reply.
Pl. check the attached screenshot, I have already enabled ‘the default woocommerce product gallery. Still, I am facing the issue.
Just to add, I am facing issue in new product category named as ‘readymade blouses’ while old category ‘blouses’ is showing products with no such issue. Pls. check these two urls for reference.
NO ISSUE IN VARIATION IMAGES: https://singaarglobal.com/product/new-simple-blouse-in-silk-blouse46_p/
ISSUE IN VARIATION COLOR IMAGES: https://singaarglobal.com/product/latest-readymade-blouse-in-black-blue-orange-green-maroon-redyellow-color/
Could you pl log into my admin panel and fix the same. I am completely exhausted handling this issue.
Will surely appreciate your help.
Thanks in advance.
Regards
Sagar
I have already shared my login credentials for your ready reference. Requesting your prompt support.
Regards
Sagar
Hi Sagar,
Why do you make so many variations with any color and any size- https://prnt.sc/o0p7wY1LeT3u?
Please give them value and make variation combinations correctly.
Thank You
Hi Hakik,
Thanks for your reply. I actually dont know why is this happening. I have always listed products using csv file and didnt face such issue.
I tried to attach the sample csv file for your review but I didnt get that option here. So, I am sharing a screenshot of the same (you may check the csv in the uploads folder). Requesting you to please let me know what needs to be changed to fix the issue.
As always, I truly appreciate your support.
Regards
Sagar
Hi Sagar,
The “any combination(color/size etc.)” variation is a feature of WooCommerce itself. We just add the facility to add extra images for variations.
You can check the default CSV file by WooCommerce to get an idea. Please go inside- wp-content > plugins > woocommerce > sample-data > sample_products.csv
For visual reference: https://prnt.sc/WRZbLVEtB23N
There you will get a sample CSV which is provided by WooCommerce.
Thank You
Ticket is closed.
unable to see variation images for different color variations. requesting urgent help
Sagar Sharma
Hi,
I am using the variation image gallary plugin, but despite of adding all color images, the product is only showing just one basic color. It doesnt change even after changing different color from dropdown.
Will appreciate immediate support.
Regards
Sagar