Hi George,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
I already have followed these steps and figured out that when all the plugins are deactivated except woocommerce and woo variation swatches it does not work perfectly. Then I figured out that when I changed the theme it works perfectly with the all plugins activated so it’s conflicting with the theme actually.
Hi George,
Will you help us to replicate your issue on our end?
We will give you a staging site with all the necessary plugins and sample products.
Please let us know your thought.
Thank You
it is already on the staging site and already gives you admin detail and FTP please help out to resolve it.
Hi George,
We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file to Dropbox or Google Drive and send the download link here directly.
Looking forward to hearing from you soon.
Thank you
I am using Taprow Theme version 1.0 By Templatemela.
Here I share the link to download the theme and you can use these credentials to download this.
Downloadable link: https://get.massive.app/01GC91YHY9BZ6S8FKR38Y3366Y?secret=BzMvasAtnwGnMcfU
password: admin@12345
Hi George,
Temporarily deactivate the Templatemela Shortcode plugin.
I have created a staging site for you. We didn’t get any issues with your theme.
But issues were found in the Templatemela Shortcode plugin. Here are the notices:
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 3
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 318
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 404
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 468
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 550
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 710
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 868
Deprecated: Required parameter $code follows optional parameter $content in /opt/www/site/118793/wp-content/plugins/templatemela-shortcodes/shortcodes/templatemela-shortcodes.php on line 996
BTW, you will also find the above notices if you enable WP_DEBBUG true on your site.
You can also try activating and deactivating that plugin here:
https://wptestbox.com/118793/wp-admin/
Username: admin
Password: demo
Thank You
I have deactivated this templatemeta shortcode plugin on my staging site but the problem is not resolved and still persists. Also, I have logged into your staging site and am unable to see any products or anything on our staging site can you elaborate on how you resolved the issue?
That is not the plugin issue it works perfectly when I change the theme to the basic twenty-twenty theme your plugin is conflicting with the theme’s operations or functions. Please figure it out.
Hi George,
Will you please help us to replicate your issue on our staging site?
https://wptestbox.com/118793/wp-admin/
Username: admin
Password: demo
Hope to hear from you soon!
Thank You
Sorry, I don’t have enough time to replicate the issue on your staging site. I will resolve the issue by myself. Thanks for inconvenience.
Hi George,
Glad to know you will resolve it yourself.
BTW, we didn’t find the issue with your theme but found an issue with the Templatemela Shortcode plugin.
The staging is still open for you.
Thank You
Swatches option not working properly on the shop page
George Abouzeid
When I try to swatch the option on the shop page on a product it is not responding properly and the options are not working as there is an error of jquery in the console added when I click on any option. please help me to sort it out.