variation image preview

Hi Aldo,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hi Aldo,

Please revise your login credentials. It is not working from my side.

Check this screenshot- https://prnt.sc/hmSxL5GP7Bfz

Thank You

Hi Aldo,

Unfortunately, the login credentials are not working from my side. https://prnt.sc/WHHhb42HPyNg

Please try to log in yourself with your credentials first then let me know.

Thank You

Hi Aldo,

The login detail is not correct. Check this screencast- https://www.loom.com/share/f7e8cbf909ea4adb871d39bd1182e618

Thank You

Hi Aldo,

Yes, finally it works. I have added the below snippet using Code Snippets Plugin:

function aurum_wvs_support(){
add_action( 'woocommerce_before_single_product_summary', 'woocommerce_show_product_images', 20 );
remove_action( 'woocommerce_before_single_product_summary', 'aurum_woocommerce_show_product_images', 25 );
}
add_action('wp', 'aurum_wvs_support');

Please check now and let me know whether it resolves your issue or not.

Note: Don’t forget to clear your caches like- browser cache, caching plugin cache, and server-side cache before checking.

Thank You

Hi Aldo,

Aurum theme changed the default hook of WooCommerce that’s why it was happening.

You can try our Additional Variation Images Gallery plugin to get the product thumbnail carousel/slider.

Thank You