Hi Hugo,
I have made an adjustment to our plugin’s settings.
Please check now.
Let me know if the problem is resolved.
Thank You
Hi Hugo,
I have made an adjustment to our plugin’s settings.
Please check now.
Let me know if the problem is resolved.
Thank You
Good evening, the problem has not been solved yet. the image changes when you select the size. if you want to test the site is http://www.ruthfigueiredo.com.br
Hi Hugo,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
We are looking forward to hearing from you soon.
Thank you
I did the test until I changed the theme of the site and the problem continues.
Good afternoon, last night I removed everything and reinstalled even WordPress but when I install the Pro plugin it gives the problem again.
When I disable the Variation Swatches for WooCommerce – Pro Plugin it goes back to normal.
Hi Hugo,
I tried to investigate the issue but all your products are showing as out of stock.
https://www.loom.com/share/975bb9ba0ee5431d8c2eff45ddf8b918
How can I verify the issue?
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
Thank You
Good morning, true as I reinstalled everything I didn’t have time to put the amount. But I just put it in one to show you what happened.
Follow the link:
Hi Hugo,
Please check now.
https://www.loom.com/share/4b7b2a7c5b134abdb51a74693bc82d62
Let me know if the issue is resolved.
Thank You
Thank you very much, the problem has been resolved.
Thank you for your effort and help.
Hi Hugo,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Can I close the ticket now?
Thank You
Plugin generated an error on my website homepage.
Hugo Baptista
Good afternoon, I have a problem updating “Variation Swatches for Woocommerce – Pro”, after the update the plugin is modifying the images of my product on the homepage, it ignores the main photo and takes the first photo from the product gallery and plays on all images, when you select the size option appears the image that should be.