fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Variations work for mobile and tablet but do not work for desktop

I have already disabled all plugins and there are no conflicts that I can find. When using the variations plugin everything works on mobile and tablet, but when using desktop site selecting a variation does not change the image. This worked previously so it may have to do with the recent update to woocommerce. Thank you.

Golam Kibria

Hi Jacob,

Changing images is not a feature of our plugin, it is a feature of WooCommerce itself.

Could you disable our plugin and check if it is working without our plugin or not?

Thank you

Golam Kibria

Hi Jacob,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!