Hi Amin,
We are sorry for the inconvenience. Can you ensure that you have the latest versions of our plugins?
The latest versions are 1.3.7.
If you still have the issue, please give us temporary admin access to your site. We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
I don’t have the settings option
Amin Kompaniyeh
Hello ,
I have a question. Before I bought the original version, the settings option was enabled.
But after purchase, I don’t have the settings option.
I downloaded and installed from your site from my panel. Do I have to enter the License Key somewhere?
If I have installed WordPress in a folder, should I add the root path to your site or the full path of WordPress installation?
For example : www.mywebsite.de or www.mywebsite.de/de ?
Thank you