image variation

Hi Antoine,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Images Gallery Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this- https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hi Antoine,

You are using a separate gallery for different screen sizes like- mobile, tablet, and desktop.

Please use one gallery for all screen sizes. Because, when you change the variations it will bring data for the first gallery [which was loaded at the beginning].

I hope I could clear up your confusion.

Thank You

Hi Antoine,

Glad to know it was helpful.

We really get excited & honored when you use our plugin on your site.

If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-gallery/reviews/?filter=5

Your rating keeps us inspired.

Thank You