Hi Emilie,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Note: Please write us in English, so that we can understand your issue clearly.
Thank you
Problem selection
Emilie Chalard
Bonsoir,
J’ai un soucis avec l’extention Variation Swatches for WooCommerce.
Sur ma page produit, je ne peux pas sélectionner deux variations, je ne peux choisir que la couleur ou que la taille, et pas les deux en même temps. Et donc impossible d’ajouter des produits au panier.
J’ai aussi activité l’option affichage couleur sur la page boutique mais rien ne s’affiche.
Extension Variation Swatches for WooCommerce : Version 2.0.5
Pouvez-vous m’aider svp ?