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Version 2 update not working.

Jamie Lee

Hello,

 

I have just downloaded version 2 which means I have to go through and completely set it up again in terms of function and style for my website (far too time consuming and not necessary) and it is not working at all. I use Swatches simply to show what is in out out of stock on the product page so customers can clearly see what sizes are available. I cannot do this now and have spent too long trying to fix it.

 

Please help.

 

Jamie.

Golam Kibria

Hi Jamie,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!