Hi paulo,
Thanks for reaching out to us. We are sorry for your inconvenience.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Hi paulo,
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can understand which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
hi, Hakik,
I found which plugin was causing the issue. the problem is that i can’t deactivate that one, cause it’s one of the most important plugings the website has.
here is the plugin: https://wordpress.org/plugins/melhor-envio-cotacao/
how can I make both work at the same time? thank you
Hi paulo,
It’s a staging site, please login here and set up your theme. And try to reproduce your issue here.
https://wptestbox.com/115556/wp-admin/
Username: admin
Password: demo
Note: Also contact Melhor Envio Cotacao plugin author. The issue can happen for them too.
Thank You
can’t click in variation swatches in product page
paulo scarpa
when activated, the plugin breaks the product variation selection in some product pages. for example, if you click in the color swatches or in the size swatches, nothing happens, so you can even put a product in the cart. I temporarly deactivated the plugin, so my client can keep their sales going, but it is really a big issue for us.