Hi CLYDE,
Thank you for reaching out to us. We are sorry for the inconvenience.
Could you please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Aditional Variation Images Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Additional Variation Images Gallery Not working on new update
CLYDE Louw
Hi
Thanks for the response.
I had an issue with the update on this plugin, the option to add more images had disappeared with all the images so obviously, the client was unhappy. It seems to have come right now and i was able to update it. Were there any issues in the latest update package?
Do not want the same problem on the next update