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Product archive page add to cart

Cieran Grove

Hi, on the product archive page, when a user selects the variations and adds the item to the cart. The variations they have selected are not saved or displayed in the cart or order.

Hakik Zaman

Hi Cieran,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Cieran Grove

Hi Hakik, Thanks for the quick reply! So if you go to this link  and select a size of any of the items and then ‘add to cart’ when the product appears in the cart there is no size data.

Hakik Zaman

Hi Cieran,

Did you mean the mini cart? If so, then temporarily deactivate our swatches plugin and try to cart a product from your single product page.

Then check if your size data is displayed or not on the mini cart portion.

BTW, displaying attribute data is not a feature of our plugin it is a feature of your theme/WooCommerce.

Thank You

Cieran Grove

Yes the mini cart, I have deactivated the plugin which in turn I cannot replicate the same example. It displays ‘select options’ and then takes you to the product page to select your size and add to cart – which displays the size in the mini cart and order in the backend.

Cieran Grove

I have changed the setting of the ‘size’ attribute to ‘Select’ as the default which removes in from the product archive page. However, there are some products that feature a size and colour selection and the sizes still display as buttons rather then select?

Hakik Zaman

Hi Cieran,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Hakik Zaman

Hi Cieran,

Could you update your free and premium version of the WooCommerce Variation Swatches plugin?

The current version of swatches plugins is the following.

Variation Swatches for WoooCoommerce – Version 2.0.3

Variation Swatches for WooCommerce Pro – Version 2.0.3

Please make sure you are using the same version and let me know if your reported issue has been fixed or not in this latest update?

Thank You

Cieran Grove

Hi Hakik, I have just updated and it now seems to be working. Many thanks