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Franck Meyer

Hello,

After the implementation of the new version of the plugin we found that it causes a display bug at the level of the pages in particular the category pages, as soon as the plugin is activated the visuals of certain products are no longer displayed, and in disabling the plugin they reappear (actuellement il est désactivé)

(see photos before and after activation of the plugin)

Do you have a solution to fix this?

you will also find attached the subscription invoice because we cannot find the license key in our personal space

Best reagards,

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Ahmed Ehsaan

Hi Franck,

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue and squash it immediately.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank You