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Variation Swatches dont work (last version)

Kitcan Petshop

Hello, I have updated the “Variation Swatches Pro” plugin to its latest version and it has problems when selecting the alternative in the store sections.

Attached is an example link: https://www.kitcanpetshop.pe/producto-categoria/marcas/gran-plus/

Hakik Zaman

Hi Kitcan,

Thanks for reaching out to us. I have changed the wrapper and function inside your child theme > jet-woo-builder

Can you please check if it is working as expected or not?

Hope to hear from you soon!

Thank You

Kitcan Petshop

Good day!

I’m still seeing the problem. The selection box does not change color either and the purchase button appears when selecting the option.

Kitcan Petshop

In that case, it would be better if they give me the old version of the pro plugin and the free one because those versions worked very well (the versions before 2.0.0.)

Kitcan Petshop

Hi!

 

I still have the problem. I urgently need your support.

Hakik Zaman

Hi Kitcan,

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you

Kitcan Petshop

Hello!

I attached the video of the problem: https://www.loom.com/share/f78489177ca94034b64eb3811fa29b26

You will be able to observe that when selecting the variation of the product, the alternative is not marked, it only shows the price and the add to cart button does not appear.

Then when filtering, the variations disappear.

Finally, when turning the page, again the variations disappear.

This did not happen before, when updating the plugin I have these problems.

Hakik Zaman

Hi Kitcan,

Did you roll back to the previous version?

Did you check this reply?

Thank You

Kitcan Petshop

Yes I did, however the error remained.

I request your support, since it is a very useful plugin for our clients, please.

Hakik Zaman

Hi Kitcan,

I have reinstalled the previous versions

Variation Swatches 1.1.19

Variation Swatches Pro 1.1.18

Your cart is working well. Please check this screenshot.

Before checking don’t forget to clear your cache like- browser cache, caching plugin cache [WP Rocket], server-side cache (if you have any)

Thank You