Hi Monique,
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Public
Ticket #113948
https://www.loom.com/share/859f1a1d559943eb9f37eeefc6749971
This is the link for my video I recorded. I tried my best to explain it, I hope it is clear enough en that you can help me.
I made this product page with Elementor but my theme is Flatsome. When I open my product page in Elementor I don’t see the color swatches, but on the website itself I do see them. That is why I don’t know for sure where to change the location because normaly I would do that in Elementor adding css code.
Thank you
Hi Monique,
It’s a development local site, please login here and set up your theme. And try to reproduce your issue here.
The issues you mentioned are not regular issues. We have to inspect your setup to identify it.
https://wptestbox.com/113948/wp-admin/
Username: admin
Password: demo
Note: I have added the necessary plugins and sample products.
Thank You
Ticket is closed.
Not showing second image
Monique Beuzel
Hi,
There are two things I can’t change the way I want to.
1 = When the color swatch is activated, it doesn’t show the second image anymore when you hover over a product. How can I change that? This is when you don’t have clicked on a color swatch yet. (I send some photo’s so I hope it is more clear. photo 1 is normal and photo 2 is when I hover over the second image with the mouse. This doesn’t work anymore on the ones with a color swatch)
2= where can I change the location of the swatches? Is that in the settings of this plug in or should I do that somewhere els in WordPress/elementor? I tried a few things but didn’t work so far. I want the color swatch between the title and the price.
Thanks in advance
This is how the plugin looks. It looks different than some other images I saw on the help page.