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not working

FARIS ALHURI

My plugin is not working.

Hakik Zaman

Hi FARIS,

Thanks for reaching out to us. We are sorry for your inconvenience.

Could you please explain a bit more? You can record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you

FARIS ALHURI

Hi Hakik,

i had variations on Archives and Shop pages and now it’s not showing and settings for the variations has been changed like it was reset or something.
like in this picture no variations are showing.

Hakik Zaman

Hi FARIS,

Unfortunately, the screenshot is not attached correctly. Please upload your screenshot here- https://prnt.sc/

and post your screenshot link here.

Thank You

Hakik Zaman

Hi FARIS,

We are sorry for your inconvenience. Version 2.0 is a massive change, we have updated the whole codebase.

Please download the latest (v2.0.2) Swatches PRO version and use it with the latest Swatches Free version (v2.0.2).

Note: Variation Swatches PRO has been deactivated intentionally to save from compatibility issues. Please keep in mind that after updating the Pro version to 2.0.2 you have to wait till our migration script run. During the migration don’t edit any product.

Thank You

FARIS ALHURI

i already bought the plugin and now i don’t have updates.
why should i buy it again so my website could work correctly after you update your plugin?

Hakik Zaman

Hi FARIS,

Then roll back to version 1.1.19 free version and activate your pro 1.1.17.

To get the updated premium version you have to purchase the subscription yearly.

Don’t know how to roll back? Please follow this screencast.

Thank You