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Alot of the features are locked

max Payne

I would like to know why features are locked

Hakik Zaman

Hi max,

Thanks for reaching out to us. Can you please share which feature you get locked?

Please make sure you have installed and activated both free and pro versions to get all the features.

Thank You

Hakik Zaman

Hi max,

Did you purchase Additional Variation Images Galley or Variation Swatches?

Thank You

Hakik Zaman

Hi max,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!