Cross not being displayed and style incorrect

Hi Dave,

We have released a major update after the last version. So, you have to follow a couple of options.

1. Take screenshots of all your “Swatches Settings” and then press the “Reset All” button

2. Implement back all options comparing the screenshot before pressing the reset all button.

Please DON’T forget to Take SCREENSHOTS of your Settings. Otherwise, you can get the back option preset option again.

Tutorial to reset settings: https://www.loom.com/share/da5e9308f9d54756b7880fb9acf8ebc3

Hopefully, This will help.

Thank You

Hi Dave,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hi Dave,

Our plugin scripts are already minified. WP Rocket sometimes minifies again the minified scripts.

I think there will be an option to exclude some plugin scripts.

Thank You

Hi Dave,

Did you clear cache like- Browser Cache, Caching Plugin Cache (WP Rocket Cache), and Server-Side Cache?

Thank You