also want to add that all settings are enabled
Public
Ticket #112780
Hi Анастасия,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi
Recently I add login and password. Waiting for your answer
Hi Анастасия,
Could you please check your site now?
Please clear your cache before checking?
Hope to hear from you soon!
Thank You
Thanks a lot, everything is workking. But I noticed that the catalog page of the store does not display information about the availability of colors. It can be fixed?
Hi Анастасия,
Can you please give us a screenshot?
Please upload your screenshot here- https://prnt.sc/ and post the screenshot link here.
Hope to hear from you soon!
Thank You
Hello! I send a screenshot of the product on the catalog page and a screenshot of the product card. Based on the photo, it can be seen that out of 4 colors, 3 are available. On the store page, the availability of colors is not displayed. Thanks a lot in advance for your help!
Link on the good: https://www.palmira-textile.com/product/ljon-zhatka-max-mara-odnoton/
Hi Анастасия,
Could you update your free and premium version of the WooCommerce Variation Swatches plugin?
The current version of swatches plugins is the following.
Variation Swatches for WoooCoommerce – Version 2.0.1
Variation Swatches for WooCommerce Pro – Version 2.0.1
Please make sure you are using the same version and let me know if your reported issue has been fixed or not in this latest update?
Thank You
Hello! Yes, I checked the plugin version, it was outdated, I updated it. Stock information is visible in the store, but another problem has appeared…. Items that have colors that are out of stock do not display the main photos. I’m attaching a screenshot
Link: https://www.palmira-textile.com/product-category/kostumka-odnotonnaja/
Hi Анастасия,
Did you try the latest version 2.0.2?
Hope to hear from you soon!
Thank You
Hi!
Yes, yesterday I downloaded the last version, but the problem doesn’t solve.
Hi Анастасия,
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Note: You can use Health Check & Troubleshooting Plugin to check compatibility issues.
Thank you
Ticket is closed.
Plugin doesn’t Show Single Attribute taxonomies on archive page (product’s photo)
Анастасия Чулкова
Hello! After installing the last version of plugin, we have founded the trouble. On the shop page (categorie) photos of variable products disappeared after clicking on the variation button. There are variations on the catalog page, when choosing a variation, there is a checkmark, but the photo of the selected attribute is not displayed.
Please help me as quick as you may!
I also want to add that now the variations on the catalog page have become much slower to load. How can you speed up?