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Variation Images not Showing after updated plugins 1.2.9 onwards

Mohamad Nasruddin Mat Saei

Hi team,

I am one of your pro users ([email protected]). I’ve experienced a problem when updating the plugin from version 1.2.9 onwards. the additional images are now showing once I updated it.
Please take a look at the snapshot below for your reference.
Looking forward for your feedback.
Thanks,
Nas
Screenshot 2022-05-20 at 3.54.33 PM.png

Golam Kibria

Hi Mohamad Nasruddin,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue by installing your theme on our local setup.

You can upload the theme file to Dropbox or Google Drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Golam Kibria

Hi Mohamad Nasruddin,

I am sorry for the late response.

The last update of our plugin should resolve the issue for you.

Do you still have the issue?

It was working fine while I tested it. Here is a video I made during my test:

https://www.loom.com/share/ee933378a39e435eb4ab944e6806467c

Thank You

Mohamad Nasruddin Mat Saei

Hi there,

I’ve updated to version 1.3.6, and the same problem still occurs. Please help to expedite to resolve this issue for me.

 

Regards,

Nas

Golam Kibria

Hi Mohamad Nasruddin,

Please check now. BTW, I have added some CSS to align the attributes on the product details page.

You can remove it if you want.

Here is a video I made for you:

https://www.loom.com/share/0810b8e3515043d59aa40ac40d7c81a8

Let me know if all issues are resolved.

Thank You

Golam Kibria

Hi Mohamad Nasruddin,

Is the issue resolved?

Thank You

Mohamad Nasruddin Mat Saei

Hi, the issue now resolved. However I noticed that I can no longer update the plugin to the latest version.

I shows me error. Refer to the attachment. Is it something to do with your CSS coding?

 

Thanks,

Nas

Golam Kibria

Hi Mohamad Nasruddin,

No, it’s not for the CSS.

I have updated the plugin for you now.

Your license seems to be invalid.

Can you verify if you have an active subscription?

Thank You

Mohamad Nasruddin Mat Saei

Hi,

I was not aware that the license has expired. I have just renewed it today.

However, I still unable to update to version 1.3.9. Please help.

 

Golam Kibria

Hi Mohamad Nasruddin,

Please make sure you have the right license key in place.

You can find your license key here.

I will wait for your feedback.

Thank You