Hi Merle,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi,
Added the site access to the ticket. Please check.
Thank you
Ex. problematic product –
https://atsport.ee/e-pood-tooted/jalatsid/jooksujalatsid/hoka-naiste-jooksujalats-rincon-3/
Hi Merle,
Can you please recheck your link? The site is giving an error.
Hope to hear from you soon!
Thank You
Very strange. Opens perfectly on this end.
Were you able to access the admin?
Please refresh cache and try again.
Hi Merle,
I have adjusted some settings, now thumbnails are displaying.
BTW, you didn’t add thumbnails for this variation and the rest of the variations.
Hope to hear from you soon!
Thank You
It used to work automatically and displayed the thumbnails from the main gallery if there were no thumbs inserted. Was this feature removed?
Hi Merle,
Yes, unfortunately, that feature is removed. Try to add one image for the first variation from this list.
Hopefully, you have no need to add images for the rest of the variations.
Thank You
Variantions blank after update
Merle Kale
These were displaying thumbnails before the update. Currently blank. Tried to downgrade but didn’t help either. Please help.