Public Ticket #112583

My tabs can’t be switched after a new version update

wenhao xie

2 years ago

新版本更新后，我的选项卡无法选择，这对我造成了巨大的影响！

https://www.shemediy.com/product/personalized-photo-heart-cross-necklace/#

2 years ago

Hello? I need help

2 years ago

Hi wenhao,

Thanks for reaching out to us.

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Hope to hear from you soon!

Thank you

2 years ago

Like in the video, I can’t switch the color option, you can go to the link to try, and the product can’t be added to the cart.

This all happened after updating the plugin!!! Please solve it for me now!

2 years ago

Hi wenhao,

Your site is not loading properly. Can you please fix it, so that we can check it for you?

Thank You

2 years ago

problem solved

2 years ago

Hi wenhao,

From my inspection, it was caching issue.

We really get excited & honored when you use our plugin on your site.

If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Thank You

Ticket is closed.