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Ian Anderson

Hi there,

I would really like to use this plugin but am having issues with it that started recently. As you know WordPress just up[dated to version 6, and your plugin hasn’t been updated for 9 months. The site issues I have are all resolved when I disable your plugin.

I came here to purchase the full version to see if that would fix my issues, but unless you are planning to update your plugin in the next few days I am hesitant to do so…

Issues: when loading a category with products that have variations, the main menu does not properly display drop downs, and the admin bar also does not display drop downs.

The site is content restricted, so you won’t be able to troubleshoot, I just need to know if you intend to update this plugin or not.

Thank you.

Hakik Zaman

Hi Ian,

Thanks for reaching out to us and for your interest.

We are working on Swatches Version 2 (Under development) and which is a breaking change to our plugin.

We have added more features and improved our script in this version.

If you have a staging site we can install the latest version on your staging site.

Note: We can also give you a staging site if you are interested.

Hope to hear from you soon!

Thank You

Ian Anderson

I do have a staging site, I am currently using it to replace your plugin with another but it just isn’t as good as your plugin used to be…

I will add the staging site credentials to this ticket.

If you install your updated version, you can disable WooSwatches – Woocommerce Color or Image Variation Swatches

Ian Anderson

Do you know whether changing from the older to newer version will cause all the data to be reset- in other words will I have to set up all the swatch options from scratch?

Hakik Zaman

Hi Ian,

No, fortunately, you have no need to set up all the things from scratch.

We will run a migration once you install and activate the Swatches plugin.

If you allow me then I can install the latest (under-development) version on your staging.

Hope to hear from you soon!

Thank You

Ian Anderson

I have created a login for you and updated the login details for the staging site.

Ian Anderson

The demo (staging) site is current, all you need to do is install your plugin. I only migrated the site to the live domain 4 days ago, then discovered there was an issue with the plugin, so the demo is the same as the live site currently.

If it works I can copy the plugin to the live site via FTP and double check it.

Hakik Zaman

Hi Ian,

I have installed the latest version on your staging. Please check if your issue is resolved or not in this version.

Thank You

Ian Anderson

Okay, it seems to work without any noticable errors, but the functionality I most need is using image swatches not button or drop downs. Is there a pro version for this new update?

Hakik Zaman

Hi Ian,

Yes, we are updating the Pro version also.

But still, it is not fully complete to use.

Thank You