We’re experiencing an issue on our site with Safari. When visiting a product page, when I hit the back button in Safari, it doesn’t load the previous page. Instead it keeps showing the current page. Only when I click the back button for the second time, it loads the previous page.
I disabled all plugins and then activated them one by one. With the lite version of WooCommerce Variation Swatches activated, the issue doesn’t occur. But when I activate the PRO version as well, the issue occurs.
Do you have a solution for this issue available?
Thanks for reaching out to us. We are sorry for your inconvenience.
Does it happen when you click on variations on a single product page?
Hope to hear from you soon!
Yes, I think so. Because a variation is automatically selected.
Yes, it is a known issue. We have fixed it in our under-development version Swatches 2.0.
We are now testing the latest version. Hopefully, you will get the update soon.
There’s still an issue occurring on Safari. Please check: https://we.tl/t-e7BMOTnyBy
Can you please clear your cache like- Browser Cache + Caching Plugin Cache + Server-side Cache (If you have any)?
I have tested it using Safari Browser from my side but didn’t find the issue you mentioned. Please check this screencast.
My client is still experiencing this issue. I’ve asked which browser they use:
We have tested it in several browsers and couldn’t replicate the issue as you mentioned.
Our development team is suggesting clearing the cache.
Please make sure they have cleared all the caches like- Browser Cache, Caching Plugin Cache, and Server-Side Cache.