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Hello! I have a problem with the plugin working with iPhone. On the cupofneedles.com website, when you go to the payment page, the payment page opens from the android and from the computer, the payment page does not open from the iPhone, the basket page remains and nothing changes. Please tell me what is the problem?

Golam Kibria

Hi Anastasiya,

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and 2Checkout Payment Gateway For WooCommerce Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Hope to hear from you soon!

Thank you