Hi Ingrid,
Thanks for reaching out to us. From our inspection, you have written some custom CSS to resize the thumbnail.
Can you please remove them and check if it resolves your issue or not?
Hope to hear from you soon!
Thank You
Public
Ticket #111158
Thumbnails looks bad
Ingrid Luque
Hello,
The thumbnails of our gallery look distort, we would like the image to be seen in its entirety
https://arvivid.com/product/pinnacle/