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Variation on shop page not showin

Hello!

My attribute on variation won’t show when i hover over product.

Golam Kibria

Hi Leonard,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hello!

I tried that yesterday. You can try to click on product image, or hoover, it doens’t show anything. I’ve tho disabled the “add to cart button” cuz I didn’t like the design.

Golam Kibria

Hi Leonard,

The issue seems to be with your theme.

Here is a video I made during my investigation:-

https://www.loom.com/share/0709635660944a31bf921da9f8c5b7a5

Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue by installing your theme on our local setup.

You can upload the theme file to Dropbox or Google Drive and send the download link here directly.

BTW, you can also install the theme on the test site below:

(I have set everything else for you).

https://wptestbox.com/stockie/wp-admin/
User: admin
Pass: 3FfgJw@Ty)N3pyCFW^

Thank you

Golam Kibria

Hi Leonard,

I am getting a Fatal Error while trying to access a product page or the shop page.

Did you try to access the product/shop page?

Thank You

Hello!

Yes that is correct, i’ve checked the shop. Got those error’s

Golam Kibria

Hi Leonard,

Have you tried the latest updates of our plugins?

Is the issue resolved with the latest version?

Thank You