Hi Lin,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
[****]
hi， is there anyupdate?
Hi Lin,
Please check now.
You were using custom attributes for this product so the global settings are not taking effect.
You need to set the desired attributes from the Swatches settings options at the product level.
Here is a video I made when I fixed it for this product:
https://www.loom.com/share/4c49b929db7c4ead8bffb4c40066c111
If you have any questions, please let me know.
Thank You
the product page not work
lin bai
hi,at the product page ,when i click the image cariation,the product image do not change.can you help me
https://gothbb.com/products/bf-style-high-waist-plaid-pleated-skirt/?attribute_color=Purple&attribute_size=2XL