Hi Andrew,
Thanks for reaching out to us. We are sorry for your inconvenience.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
hidding out of stock atribute
Andrew Gortchacow
Hi,
I had created the ticket 109752 but can´t access it for some reason.
In reply to the below, the check box is activated but still does not work.
Golam Kibria
3 days ago
Hi Andrew,
Please try enabling this option.
Let me know if the issue is resolved.
Thank You