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Not displaying the select options

Carlos Fajardo

Hi,

I have a website using a template, I have changed the template and variation plugin still not working. Is not displaying the select options, if I inspect an element it shows: style=”display: none;” if I delete that part of the code, it shows it.

Not displaying: https://prnt.sc/CqC0xRzBGvAK

Displaying (style deleted): https://prnt.sc/QlmgcU064V8o

Thanks,

Regards.

Hakik Zaman

Hi Carlos,

Thanks for reaching out to us.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Hakik Zaman

Hi Carlos,

You shouldn’t use two plugins (Swatches and YITH Color and label) for Color and Variation images.

The issue is coming from the YITH color and label plugin. Can please temporarily deactivate the YITH color and label plugin and check whether your issue has been fixed or not.

Thank You

Carlos Fajardo

Hi Hakik,

Looks like it is working now.

Thanks a lot,

Regards.